Privacy Policy
Last updated: 2025-01-15
This Privacy Policy describes how Akora Cloud ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and complying with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- • Name and contact information (email address, phone number)
- • Company name and job title
- • Geographic region and areas of interest
- • Messages and communications you send to us
- • Information provided through our contact forms
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- • IP address and device information
- • Browser type and version
- • Pages visited and time spent on our website
- • Referring website or search terms
- • Information collected through cookies and similar technologies
How We Use Your Information
We use the information we collect for the following purposes:
- • To respond to your inquiries and provide customer support
- • To send you information about our services and relevant content
- • To improve our website and services
- • To comply with legal obligations
- • To protect against fraud and ensure security
- • To analyze website usage and trends
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- • With your explicit consent
- • To comply with legal requirements or court orders
- • To protect our rights, property, or safety
- • With trusted service providers who assist us in operating our website and providing services (subject to confidentiality obligations)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- • Encryption of data in transit and at rest
- • Regular security assessments and updates
- • Access controls and authentication measures
- • Secure hosting and infrastructure
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. These technologies help us:
- • Remember your preferences and settings
- • Analyze website traffic and usage patterns
- • Provide personalized content and recommendations
- • Ensure website security and prevent fraud
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.
Third-Party Services
We may use third-party services that collect, monitor, and analyze data, including:
- • Google Analytics for website analytics
- • Cloudflare for security and performance
- • Resend for email delivery
- • Turnstile for spam protection
These services have their own privacy policies, and we encourage you to review them.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
Your Rights and Choices
Under applicable privacy laws, you may have the following rights regarding your personal information:
- • Access: Request access to your personal information
- • Correction: Request correction of inaccurate or incomplete information
- • Deletion: Request deletion of your personal information
- • Portability: Request a copy of your personal information in a portable format
- • Objection: Object to certain processing of your personal information
- • Withdrawal of consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable privacy laws and that appropriate safeguards are in place to protect your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date. Your continued use of our website after such changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: